Amy began her career while finishing her final year at Saint Augustine’s College in 2012, working as a casual employee for IGA. During the 4 years she worked at IGA her responsibilities grew. She challenged herself as she stepped up from a cashier role, to working in the deli, progressing into becoming a manager and running the shop on her own, as well as supervising up to 5 employees throughout the store. In this time she has learnt various new skills in regards to giving the best customer service and taking on board new responsibilities with ease. While being employed at IGA, Amy completed her Certificate III in business with flying colours. Amy jumped at an exciting career change to grow professionally when First National Springfield opened the Receptionist role. Amy felt her skills, customer service and passion to learn would be ideal in this role. During Amy’s short time being a part of the First National Springfield team, Amy has loved learning and adapting. Amy is excited to have the opportunity to now grow and develop with training, to take on extra responsibilities. Amy and her family moved from the United Kingdom to Springfield Lakes in 2004, however Amy’s knowledge of the local area is second to none. In her spare time she loves to sing and play the guitar and catch up with friends. Amy also referred to as “The director of first impressions” looks forward to greeting and assisting clients every day to ensure that each customer is treated with a 5 star service.